22910007 - TECNICHE E STRUMENTI PROFESSIONALI

The aim of the course is to provide knowledge and skills that allow the student to orientate themselves in the field of professional social services techniques and tools and to use them in a reflexive way, taking into account, in particular, their implications for the help relationship.

At the end of the course the student:
- has become familiar with the basic concepts related to the techniques and tools of the profession of social worker, such as interview, home visit, group and community work.
- is able to critically orient themselves in different ways to manage the relationship of help, correctly using professional techniques and tools in relation to the objectives of the interventions.
teacher profile | teaching materials

Programme

Topics covered
- Reflexivity and professional responsibility: knowledge, skills and attitudes in the light of professional mandates.
- The techniques and tools of the professional social service: between methodology and theoretical references.
- Techniques and tools in the intervention, for the decision-making process:
o The interview
o The home visit
o The project
o The contract
o Resources analysis and evaluation tools

- The work of the social worker in the group dimension:
o The group as a device in the help process
o The interprofessional work and the work team
o Supervision, altervision and intervision


Core Documentation

- Elena Allegri, Paola Palmieri, Fabrizio Zucca (2006) Il colloquio nel servizio sociale, Carocci Faber Roma
- Luigi Gui ( 2018) Altervisione. Un metodo di costruzione condivisa del sapere professionale nel servizio sociale, Franco Angeli, Milano
- Occulto Raffaele (2018) La supervisione professionale di servizio sociale. La formazione dell’assistente sociale come professionista in divenire. Aemme Publishing
- Silvia Fargion (2013) Il metodo del servizio sociale. Riflessioni, casi e ricerche, Carocci Faber, Roma (1,2,3,4)
- Rita Andrenacci, La visita domiciliare di servizio sociale, Carocci Faber (cap. 3,4,5)
- Teresa Bertotti (2016) Decidere nel servizio sociale. Metodo e riflessioni etiche, Carocci Faber, Roma
The use of the New Social Service Dictionary by Annamaria Campanini, Carocci, Faber Social Service, Rome, 2013 is strongly recommended.


Type of delivery of the course

The course includes lectures aimed at the theoretical presentation of the contents and the use of the active methodology in experiential exercises on theoretical and methodological contents, to develop reflective skills and tools for the conceptualization of the experience.

Type of evaluation

Intermediate verifications are also planned on the learning processes, through classroom discussions and any written papers that can contribute to the formulation of the final assessment. The final evaluation of the course will be in written and oral form.