22910159 - Human resources policy training

Teaching Training and human resource policies will provide students basic concepts associated with the new interpretative paradigm for the development of policies of Human Resources Management. The course is oriented both the international level and the evolution of the role of Personnel Management in Italy. The course also addresses the new role of organizational communication and continuing education as strategic levers for managing change cultural, professional, managerial and organizational processes in innovative companies and public administrations.
Knowledge and understanding:
- to provide both historical, theoretical and methodological knowledge related to the development of Human Resources Management policies, and the affirmation of training policies in a perspective of lifelong learning, the role of actors and social dialogue in Europe and in Italy.
Applying knowledge and understanding:
- to develop skills and competencies in the process analysis with respect to the evolution of three illustrative models of Personnel Management in Italy: the Office of Personnel Administration, the Directorate of Personnel Management, the Human Resources Department.
Making judgements:
- to promote critical analysis regarding the evolution of main Human Resources instruments: recruiting, selection, training, communication, management by objectives, evaluation models and incentive systems.
Communication skills:
- can communicate about their understanding, skills and activities, concerning the course contents, with peers, supervisors and clients.
Learning skills:
- have the learning skills to undertake further studies related to the issues of human resource management and more particularly the personnel selection, training, Balance of Competences, assessment and incentivisation, with a high degree of autonomy.
teacher profile | teaching materials

Programme

The course is developed in three main parts.
The first one provides both historical, theoretical and methodological knowledge related to the development of Human Resources Management policies, and the affirmation of training policies in a perspective of lifelong learning, the role of actors and social dialogue in Europe and in Italy.
The second part aims to develop skills and competencies in the process analysis with respect to the evolution of three illustrative models of Personnel Management in Italy: the Office of Personnel Administration, the Directorate of Personnel Management, the Human Resources Department.
The last one promotes critical analysis regarding the evolution of main Human Resources tools: recruiting, selection, training, communication, management by objectives, evaluation models and incentive systems.

Core Documentation

Cocozza A., Comunicazione d’impresa e gestione delle risorse umane, Franco Angeli, Milano, 2012 (dal I al IV capitolo).
Cocozza A., Persone Organizzazioni Lavori. Esperienze innovative di comunicazione d’impresa e valorizzazione delle risorse umane, Franco Angeli, Milano, 2010.

Type of delivery of the course

Together with the lectures, the following activities are proposed: workshops, teamwork, cases analysis.

Type of evaluation

The learning evaluation takes place through a final oral exam, during which these issues are examined in depth: - the fundamental concepts of the theoretical reference framework proposed during the course, illustrated also in the adopted texts; - the acquired skills to analyze in autonomy the evolution of the main tools used by the Human Resources Department.

teacher profile | teaching materials

Programme

1) The concept of professional competence;
2) The “Bilan de compétences” (BdC): definition and historical background
3) BdC’s phases:
a. Welcome
b. Analysis
c. Synthesis and project definition
4) BdC’s tools: a synthetic and individualised set
5) The use of PerformanSE in the BdC

Core Documentation

A. Alberici, P. Serreri, Competenze e formazione in età adulta. Il Bilancio delle competenze: dalla teoria alla pratica, Roma, Monolite, 2009
E. Cristofori, A. Delli Poggi, P. Serreri, Il Laboratorio professionale nella formazione. Teorie e metodi (Vol. I), Milano, Casa Editrice Ambrosiana, 2017

Type of delivery of the course

Should the Covid-19 emergency be prolonged, the course organisation will be restructured according to the situation.

Type of evaluation

Oral exam.