First of all, the course provides the theoretical-interpretative tools necessary for the understanding of some social aspects relevant to the profession of social worker. Then, the course make the students to get the ability to practically apply the theoretical acquired skills, translating them into an action / social service project.Through the study of “Models and Tools for Personal Services Manage-ment” the student will be able to achieve the following training objectives.
- Knowledge and understanding: learning the technical skills and strategies to work in the different areas of social service and being prepared to use the theoretical and practical tools based on the values and ethics of the profes-sion.
- Applying knowledge and understanding: improve use of traditional and inno-vative professional models and tools to work effectively with service users.
- Making autonomy judgements: developing critical thinking and reflective skills to be used in every moment of professional action.
- Communication skills: learning the importance of verbal and non-verbal communication in all social services areas. Furthermore, the need to use communication to build relationships, create solutions and to negotiate plans for service users.
- Learning ability: learning the skills and improving the tools necessary to suc-cessfully attend and pass post-graduate courses and to continue with pro-fessional development.
How to link with other teachings
1- 1- Metodi e Tecniche del Servizio Sociale I
2- Metodi e Tecniche del Servizio Sociale II
3- La Ricerca e il Servizio Sociale+Stage
4- Laboratorio Analisi Valutativa di un Servizio Sociale
- Knowledge and understanding: learning the technical skills and strategies to work in the different areas of social service and being prepared to use the theoretical and practical tools based on the values and ethics of the profes-sion.
- Applying knowledge and understanding: improve use of traditional and inno-vative professional models and tools to work effectively with service users.
- Making autonomy judgements: developing critical thinking and reflective skills to be used in every moment of professional action.
- Communication skills: learning the importance of verbal and non-verbal communication in all social services areas. Furthermore, the need to use communication to build relationships, create solutions and to negotiate plans for service users.
- Learning ability: learning the skills and improving the tools necessary to suc-cessfully attend and pass post-graduate courses and to continue with pro-fessional development.
How to link with other teachings
1- 1- Metodi e Tecniche del Servizio Sociale I
2- Metodi e Tecniche del Servizio Sociale II
3- La Ricerca e il Servizio Sociale+Stage
4- Laboratorio Analisi Valutativa di un Servizio Sociale
teacher profile teaching materials
• The first part, preliminary to the mid-term evaluation exoneration, will focus on the theoretical of different topics. Starting from social security as a complex concept to the main theoretical reference models for social service will be addressed. The focus will concentrate on: social policies between the national and local dimensions of welfare state, and social service tools in relation to different professional areas. Furthermore, the main organizational / management models used to respond to individual and collective needs will be a key subject, through the enhancement of the local context and the promotion of local welfare.
• The second part, based on the theoretical-practical perspective, is on shared learning through individual and work group that will be evaluated at the end of the course. The professional experiences and already held skills in students represents one of the main characteristics of the course. In-depth seminars will be organized.
Course goals and aims
First of all, the course provides the theoretical-interpretative tools necessary for the understanding of some social aspects relevant to the profession of social worker. Then, the course make the students to get the ability to practically apply the theoretical acquired skills, translating them into an action / social service project.
1 Cortigiani M., Marchetti P. L’Assistente Sociale – società complesse, nuovi bisogni, nuove strategie e modelli di intervento, Carocci Faber 2015
2 David F., Sicurezza e forze dell’ordine. L’opinione di un campione di operatori di polizia. (cfr.Cap.1), Aracne, 2018
3 Di Prinzio A., (a cura di), Management del Servizio sociale. Modelli e Strumenti, Carocci Faber, 2014
Programme
The course is divided into two parts:• The first part, preliminary to the mid-term evaluation exoneration, will focus on the theoretical of different topics. Starting from social security as a complex concept to the main theoretical reference models for social service will be addressed. The focus will concentrate on: social policies between the national and local dimensions of welfare state, and social service tools in relation to different professional areas. Furthermore, the main organizational / management models used to respond to individual and collective needs will be a key subject, through the enhancement of the local context and the promotion of local welfare.
• The second part, based on the theoretical-practical perspective, is on shared learning through individual and work group that will be evaluated at the end of the course. The professional experiences and already held skills in students represents one of the main characteristics of the course. In-depth seminars will be organized.
Course goals and aims
First of all, the course provides the theoretical-interpretative tools necessary for the understanding of some social aspects relevant to the profession of social worker. Then, the course make the students to get the ability to practically apply the theoretical acquired skills, translating them into an action / social service project.
Core Documentation
References1 Cortigiani M., Marchetti P. L’Assistente Sociale – società complesse, nuovi bisogni, nuove strategie e modelli di intervento, Carocci Faber 2015
2 David F., Sicurezza e forze dell’ordine. L’opinione di un campione di operatori di polizia. (cfr.Cap.1), Aracne, 2018
3 Di Prinzio A., (a cura di), Management del Servizio sociale. Modelli e Strumenti, Carocci Faber, 2014
Reference Bibliography
Follow up Books 1. Moini G., Interpretare l’azione pubblica. Teoria, metodi e strumenti, Carocci, 2012 2. Fargion S., Il Servizio Sociale – Storia, temi e dibattiti, Laterza, 2009 3. Zilianti A., Rovai B., Assistenti sociali professionisti. Metodologia del lavoro sociale, Carocci Faber, 2007 4. G. Bertin (a cura di), Piani di zona e governo della rete, Franco Angeli, 2012 5. Burgalassi M., Politica sociale e welfare locale, Carocci, 2012 6. Battistella A., De Ambrogio U., Ranci Ortigosa E., Il piano di zona. Costruzione, gestione, valutazione, Carocci Faber, 2012Type of delivery of the course
Lessons in presenceType of evaluation
Ongoing checks through group classroom activities and final oral examination