20704032 - MARKETING

Within the framework of the Dublin Descriptors (http://www.quadrodeititoli.it/descrittori.aspx?descr=172&IDL=2), the Course has the following objectives:


Knowledge
The Marketing Course aims at transferring the knowledge of the fundamental elements of Marketing, within the frame of its historical evolution and systematization. The Course will also take in due consideration the most recent developments of Marketing related to changes in lifestyles Aand to the impact of the Information Technology and of disruptive innovation. It therefore aims at:

 Understanding of the marketing approach, the marketing management process and their relations with the value concept
 Understanding of the key factors in strategy design and implementation, and of relationships between strategies and marketing planning
 Knowledge about the main marketing tools and their interrelations
 Deeper knowledge about communication tools and processes, with particular reference to the relations between marketing communication and other forms of communication, and to the role of IT in designing strategic, management, production and communication processes developed by organizations.


Skills

 Ability to correlate among them and with other disciplinary approaches the marketing, strategy and communication knowledge acquired during the Course

 Strengthening of linguistic competence (general and sectoral) both in Italian and English (further acquisition and pertinent use of technical terminology, improvement in oral and written communication)

 Ability to draw and develop the essential aspects of marketing and communication plans, with particular reference to the role of IT



Soft skills

 Capacity to build a learning community and take one’s own responsibilities within the framework of a set of shared rules
 Active listening
 Sharing and discussion of opinions
 Critical and original approach to problem setting and solving
 Learning from the experience of other people
 Information organisation and management
 Clarity in oral and written communication

teacher profile | teaching materials

Programme

Course Program
 The marketing approach and the concept of value
 Consumer and Neoconsumer; The purchasing behavior of the consumer and of the organizations
 Market segmentation and personas
 Marketing research and its role
 Strategic planning and marketing planning
 Marketing decisions about product and the value co-creation
 Marketing decisions about service; The integration product-service
 Marketing decisions about price; The Currency concept
 Marketing decisions about product placement and selling networks management; The Channel concept
 Brand management as a key factor of value creation; Elements of Brand Activism
 The management of marketing communication and the integrated corporate communication
 Information Technology, disruptive innovation and the marketing process
 The selling process and its various forms; The omnichannel customer experience
 Marketing planning
 History and recent developments of marketing.


Core Documentation

Learning materials for attending students
 J.P. Peter - J.H.Donnelly - C.A. Pratesi, Marketing, McGraw-Hill 2017, VI ed. (excluding chapters on Selling and sales networks management and on International marketing)
 Selected readings specifically chosen for students of the BA Courses in Scienze della Comunicazione, Ingegneria (Gestionale e Informatica), Lingue e culture straniere
 Papers and slides, to be distributed via email at the end of the Course


Learning materials for non attending students
 J.P. Peter - J.H.Donnelly - C.A. Pratesi, Marketing, McGraw-Hill 2017, VI ed. (all)
 Selected readings specifically chosen for students of the BA Courses in Scienze della Comunicazione, Ingegneria (Gestionale e Informatica), Lingue e culture straniere
 One of the following books:
Paola Stringa, Spin doctoring e strategie di comunicazione politica, Carocci 2009
Romano Cappellari, Marketing della moda e dei prodotti lifestyle, Carocci 2016
A book chosen together with the teacher, according to the student's scientific or professional interests.

N.B. - Students who will not attend lessons are requested to send a mail to the address sabina.addamiano@uniroma3.it, in order to inform the teacher and to evaluate the opportunity of defining a specific program.


Type of delivery of the course

The course methodology is based on: - lectures including a theoretical part and the illustration of examples and cases, integrated by discussions on the topics covered in each class with the active participation of students; - if possible, the intervention of a manager/company executive and a company visit.

Attendance

Attendance is not mandatory but highly recommended. Non-attending students are reminded that they must contact the teacher at the email address sabina.addamiano@uniroma3.it in order to make their condition known and evaluate together with the teacher the opportunity to agree on a specific program.

Type of evaluation

Assessment criteria The evaluation will be carried out by: - an individual interview, possibly based on a short individual paper previously agreed upon with the teacher. The commitment for the drafting of the paper will have a positive impact on the final result; - the contribution made by each student during classes. During the individual interview, each candidate shall: - demonstrate his/her knowledge of the concepts illustrated during the course; - have the ability to expose them using clearly the technical terminology used during the course, and possibly integrating them with relevant examples; - in the case of the presentation of a paper, illustrate the methodology and criteria followed in the development of the short individual paper. Students' contribution to the building of a learning community and the acquisition of the Soft Skills listed in the Dublin descriptors for the second cycle will also be positively considered for the final assessment.