21201519 - CONSUMER LAW: CONSUMER PROTECTION

In line with the educational objectives of the Degree Program in Economics and Business Management (CLEGA), this class focuses on European contract law, specifically regarding its role in shaping markets with a view to consumer and user protection. The course aims to provide students with the skills necessary to be comfortable with a constantly evolving regulatory framework which is crucial for the management of businesses operating in markets characterized by Business-to-Consumer relationships. The Class is structured in two phases: a theoretical phase aimed at illustrating the conceptual foundations of the subject, and a highly practical phase consisting of the analysis and discussion of simulated cases based on real-world experiences.
At the end of the course, students are expected to have acquired the ability to place the complex issues of business management within the European legal framework, which includes rules and constraints aimed at consumer protection. They should be able to interpret continuous systemic changes based on solid conceptual tools and a thorough understanding of the applicable principles.
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Programme

Core principles of consumer law. Scope of application: the consumer and the professional. Transparency and information, protection of consumer intent, and contractual form. Unfair commercial practices. Professional conduct and contractual remedies. Contract formation and the consumer’s right of withdrawal. The content of the contract: unfair contract terms. Transparency in banking and consumer credit.

For attending students, the syllabus will be adjusted and enriched in light of the activities carried out during lectures.

Core Documentation

A. Barenghi, Diritto dei consumatori, Third edition, Cedam, 2024 (only chapters I, II, V, VI, VII, VIII and XII)

Attendance

Attendance is not mandatory, but it is highly recommended.

Type of evaluation

The assessment will take place, to a significant extent, throughout the course, based on the active participation expected from students, including the analysis and discussion of case studies. For attending students, the final assessment will be conducted through an interview. For non-attending students, the assessment will be conducted through an oral exam.