Programme

Characteristics, drivers and criticality of information-based economy and the knowledge-based view of the firms.
Organization and globalization.
Taxonomy of knowledge: the distinction between data, information, knowledge.
The dimensions of knowledge: the model of Nonaka and Takeuchi.
The processes for the creation, dissemination, and capitalization during the harvesting of knowledge.
Using forums and Web 2.0 applications.
Platform organizations and emerging digital business models
What’s next: Industry 4.0 (overview)
An hyper-local, global market
Business culture, communication, work organisation in the digital economy
Being a digitiser, working in the digital economy

Core Documentation

We will be using the following textbooks:
Marchegiani, L. (2021). Digital Transformation and Knowledge Management. Routledge.

Newell S., Robertson M., Scarbrough H., Swan J. (2009) Managing Knowledge Work and Innovation. Palgrave.

Reference Bibliography

Additional assignments provided by the instructors Customer engagement in a big data world' Journal of services marketing, vol. 31, no. 2, pp. 161-171 Nonaka Knowledge Creating Company The Knowledge Economy, Powell and Snellman Network Capital, Social Capital and Knowledge Flow: How the Nature of Inter-organizational Networks Impacts on Innovation Peruffo, E., Marchegiani, L., & Vicentini, F. (2018). Experience as a source of knowledge in divestiture decisions: emerging issues and knowledge management implications. Journal of Knowledge Management.

Type of delivery of the course

Preparation, Attendance, and Pacing This class meets weekly, which means that a significant amount of the work for class will be occurring between classes. In between classes you should: contribute to the wiki check the workspace for updates look for business cases, articles in press, posts in websites, etc. that could be interesting as extra material for classes

Type of evaluation

Grading Components In class participation Each student is required to read and understand each assignment per each class. The meeting in class will always be interactive and the participation will be graded accordingly. Students can bring up their own experience, their interpretation of the assignment, as well as any additional material that could be of help in rendering the discussion vivid. Leading the class Each student can sign up to lead one or more classes and (s)he will be assessed accordingly. Each student MUST lead at least ONE class. Leaders are required to summarize the content of the daily assignment and to organize the class in order to bring the most important issues of the day to the attention of all the participants. It is recommended that each leader provide stimuli for the interaction in class. The leader could bring in class additional readings or case studies to foster the discussion. Wiki Participation Each student is required to interact through the wiki posting at least ONE contribution per each discussion. Teamwork Project Throughout the semester, students will work on a teamwork coordinated by the TA. A dedicated space to the teamwork is provided in the online workspace. Grades Each student will be evaluated according to: - in class participation (one grade per each class): 25% - wiki participation: 25% - leading the class: 25% - teamwork: 25%