The course aims to investigate the major issues related to the management of corporate knowledge, particularly with regard to information-intensive sectors and in the broader context of the knowledge-based view of the firm. Given the rapid obsolescence of the knowledge base, firms need to constantly renew their knowledge management strategies and practices. Thus, students will engage in active participation through exercises and project work in order to understand strategies of knowledge management, organizational conditions and enabling technologies. This course is designed to understand the role of data-driven knowledge within the contemporary economy, and to provide the students with a clear analysis of the production, distribution, and consumption of information-based goods.
teacher profile teaching materials
Organization and globalization.
Taxonomy of knowledge: the distinction between data, information, knowledge.
The dimensions of knowledge: the model of Nonaka and Takeuchi.
The processes for the creation, dissemination, and capitalization during the harvesting of knowledge.
Using forums and Web 2.0 applications.
Platform organizations and emerging digital business models
What’s next: Industry 4.0 (overview)
An hyper-local, global market
Business culture, communication, work organisation in the digital economy
Being a digitiser, working in the digital economy
Marchegiani, L. (2021). Digital Transformation and Knowledge Management. Routledge.
Newell S., Robertson M., Scarbrough H., Swan J. (2009) Managing Knowledge Work and Innovation. Palgrave.
Programme
Characteristics, drivers and criticality of information-based economy and the knowledge-based view of the firms.Organization and globalization.
Taxonomy of knowledge: the distinction between data, information, knowledge.
The dimensions of knowledge: the model of Nonaka and Takeuchi.
The processes for the creation, dissemination, and capitalization during the harvesting of knowledge.
Using forums and Web 2.0 applications.
Platform organizations and emerging digital business models
What’s next: Industry 4.0 (overview)
An hyper-local, global market
Business culture, communication, work organisation in the digital economy
Being a digitiser, working in the digital economy
Core Documentation
We will be using the following textbooks:Marchegiani, L. (2021). Digital Transformation and Knowledge Management. Routledge.
Newell S., Robertson M., Scarbrough H., Swan J. (2009) Managing Knowledge Work and Innovation. Palgrave.
Reference Bibliography
Bibliography Knowledge Management in the Digital Age Alavi, M., & Leidner, D. E. (2001). Review: Knowledge management and knowledge management systems: Conceptual foundations and research issues. MIS Quarterly, 25(1), 107.CrossRefGoogle Scholar Annanperä, E., Liukkunen, K., & Markkula, J. (2016). Managing emerging business ecosystems–A knowledge management viewpoint.Google Scholar Bharadwaj, A., El Sawy, O. A., Pavlou, P. A., & Venkatraman, N. V. (2013). Digital business strategy: Toward a next generation of insights.Google Scholar Boudreau, K. J., & Lakhani, K. R. (2013). Using the crowd as an innovation partner. Harvard Business Review, 91(4), 60–69, 140.Google Scholar Kaschig, A., Maier, R., & Sandow, A. (2016). The effects of collecting and connecting activities on knowledge creation in organizations. The Journal of Strategic Information Systems, 25(4), 243–258.CrossRefGoogle Scholar Koch, T., & Windsperger, J. (2017). Seeing through the network: Competitive advantage in the digital economy. Journal of Organization Design, 6(1), 6.CrossRefGoogle Scholar Loebbecke, C., Van Fenema, P. C., & Powell, P. (2016). Managing inter-organizational knowledge sharing. The Journal of Strategic Information Systems, 25(1), 4–14.CrossRefGoogle Scholar Macmillan, I., Ihrig, M., & Steinhour, J. (2017). Mapping critical knowledge for digital transformation. From http://knowledge.wharton.upenn.edu/article/management-knowledge-assets/. Madsbjerg, C. (2017). Sensemaking: The power of the humanities in the age of the algorithm.Google Scholar Matt, C., Hess, T., & Benlian, A. (2015). Digital transformation strategies. Business & Information Systems Engineering, 57(5), 339–343.CrossRefGoogle Scholar https://knowledge.wharton.upenn.edu/article/why-firms-need-to-think-strategically-about-knowledge-management/Type of delivery of the course
Online material is availableType of evaluation
Students are asked to complete three short essays on specific topics that are assigned by the instructor