Programme

Know how to be, knowing how to think, know-how
The reflective practitioner and the use of techniques and social service instruments
Observation, listening, doubt, time

Techniques and tools in the aid process
The interview - goals, setting, conducting
The home visit - implicit and explicit meanings, conducting
The project / contract - roles, times, tasks, expected results
Tools for mapping personal, family and territorial resources

The work in groups, with the group, for the group
Supervision
The team
The self-help groups

To make decisions
Ethical, psychological, emotional and methodical aspects
Risk assessment and protection measures
Decision-making autonomy

Core Documentation

Required texts for all
Elena Allegri, Paola Palmieri, Fabrizio Zucca, Il colloquio nel servizio sociale, Carocci Faber, 2006.
Silvia Fargion, Il metodo del servizio sociale. Riflessioni, casi e ricerche, Carocci Faber, 2013 (chapters 1,2,3,4).
Rita Andrenacci, La visita domiciliare di servizio sociale, Carocci Faber, 2009 (chapters 3,4,5).
Handouts and materials that will be distributed during the lessons..

Texts recommended for all, mandatory for students not attending
Luca Fazzi, Servizio sociale riflessivo. Metodi e tecniche per gli assistenti sociali, Franco Angeli, 2015.
Valentina Calcaterra, Attivare e facilitare i gruppi di auto/mutuo aiuto, Erickson, 2013.

Type of delivery of the course

The lectures will be alternated with classroom exercises through the role playing technique and the production of individual and group works will allow students to experiment themselves in the application of technical and professional instruments.

Type of evaluation

Attending students - oral modality, the material produced in the classroom exercises will be discussed in the final examination Non-attending students - oral modality