Programme

The course contemplates three main parts.
The first one provides knowledge of historical, theoretical and methodological models for the transition from Taylor-Fordist type of organizational and bureaucratic approach “cognitive”, and the analysis of the interconnections of a cultural and management relating to the affirmation of the company network and the Total Quality Management.
The second part aims to develop skills and expertise in the analysis of the processes of evolution of organizational models, on the development of organizational learning, in view of intertwining of individual and collective dynamics in the functioning of organizations and the necessary integration between the strategic variables: people, processes, technologies and facilities.
The last one has to objective to promote a critical analysis of the evolution of organizational models in public administration, on the transformation of the bureaucratic model and the success of the telocratic model of new public management, based on analysis of business case studies and testimonials.

Core Documentation

COCOZZA A., Organizzazioni. Culture, modelli, governance, Franco Angeli, Milano, 2014.
LA ROSA M. (a cura di), Il "modello" Olivetti: passato, presente, e futuro?, Franco Angeli, Milano, 2022.

Type of delivery of the course

The course is in attendance. In the event of health emergency from COVID-19, all the provisions governing the methods of carrying out teaching activities and student evaluation will be implemented. In particular, the following methods will apply. The course will be divided into online lessons, carried out synchronously on the TEAMS platform, according to the indicated calendar.

Attendance

The course is in person. Lessons take place during the first semester, on Thursdays, from 10.00 to 13.00.

Type of evaluation

The learning evaluation takes place through a final oral exam, during which these issues are examined in depth: - the fundamental concepts of the theoretical reference framework proposed during the course, illustrated also in the adopted texts; - the acquired skills to analyze and compare policies related to the topics of organization, training and skills development, negotiation and regulation of employment relationships in the public administrations.

Programme

The main topics covered during the laboratory are:
- the theoretical and methodological model of organizational learning by Argyris and Schön;
- explicit knowledge, tacit knowledge and knowledge management (elements of knowledge management): from Polanyi to Nonaka and Takeuchi;
- the factors of environmental complexity and instability and the needs for change of organizations (elements of change management);
- the pressures and resistance to change within an organization;
- organizational learning and skills development: the Boyatzis model;
- organizational learning as the key to managing change and innovation: the March model;
- reflective skills as the key to a balanced development of skills in organizations.
The laboratory provides the possibility of carrying out group work (face-face for those attending, but also online for those not attending). These activities may concern the in-depth analysis and presentation of a scientific article relating to the topics covered; the design of an intervention to analyze learning processes in an organization.

Core Documentation

Teaching supporting materials and scientific articles are proposed by the teacher at the start of the course.

Type of delivery of the course

Topics will be introduced by the teacher and discussed by participants through team works and individual study, during face-to-face lessons. Workshops will be proposed in online way on the platform FORMONLINE. In the event of an extension of the health emergency from COVID-19, all the provisions governing the methods of carrying out teaching activities and student evaluation will be implemented. In particular, the following methods will be applied: the lessons will take place on the TEAMS platform and will be accompanied by workshops proposed on FORMONLINE.

Attendance

The course is face-face. Lessons take place during the second semester, on Thursdays, from 10.00 to 13.00. The program for non-attending students is the same.

Type of evaluation

Student learning is assessed through a final oral exam. The objective is to verify with the student the degree of maturity of the theoretical-conceptual wealth of knowledgeacquired, thanks to individual in-depth study and reflection, and of the skills acquired thanks to team work, in terms of analytical and critical thinking. During the exam, group work is also discussed with those attending, with a focus on the personal contribution given.

Programme

In response to the complexity of current organizational contexts, characterized by network structures where the logic of connections with a high relational, emotional, and communicative scope prevails, the "Tools for Empowerment in Organizations" workshop aims to present to students the methodologies, strategies, the most suitable tools to govern this emerging complexity.
Following the Sociology of Organization course that illustrates the theoretical reference framework of the sociological organizational disciplines and the new organizational person-centered models as a strategic lever of development, the laboratory will deepen the resources and tools for personal growth: philosophical practices for organization, counseling, and coaching, also widely used in managerial training and in the enhancement and coordination of groups.

Core Documentation

A book to be chosen among:

Blanchard, K., Carlos, J.P., Randolph, A., 2007, Le tre chiavi dell'empowerment. Come liberare il potenziale dei collaboratori offrendo dei risultati entusiasmanti, Franco Angeli, Milano, 2007.

Johnson, R., Redmond, D. 1999, L'arte dell'empowerment. Come realizzare un'organizzazione snella più competitiva coinvolgendo e responsabilizzando il personale, Franco Angeli, Milano.

Study materials

Ashkanasy N., Humphrey R., Current Emotion Research in Organizational Behavior, in Emotion Review, Vol. 3, n. 2, Aproò 2011.

Type of delivery of the course

The laboratory is characterized by a theoretical-practical approach that intends to provide students with the necessary theoretical framework and an experiential training course to activate a process of personal growth for developing emotional, self-evaluative, and reflective skills to live and work in contemporary society. The laboratory alternates theoretical and practical sessions to activate/ exercise emotional and social competence by creating thematic, in-depth sessions within small working groups. Non-attending students can select a text from those indicated and prepare a critical analysis (summary) to be sent to the teacher two days before the exam to be discussed during the interview.

Attendance

Optional

Type of evaluation

- Individual or group Project work - Presentation to the class group of the chosen topic - Final interview on the course program