First of all, the course provides the theoretical-interpretative tools necessary for the understanding of some social aspects relevant to the profession of social worker. Then, the course make the students to get the ability to practically apply the theoretical acquired skills, translating them into an action / social service project.Through the study of “Models and Tools for Personal Services Manage-ment” the student will be able to achieve the following training objectives.
- Knowledge and understanding: learning the technical skills and strategies to work in the different areas of social service and being prepared to use the theoretical and practical tools based on the values and ethics of the profes-sion.
- Applying knowledge and understanding: improve use of traditional and inno-vative professional models and tools to work effectively with service users.
- Making autonomy judgements: developing critical thinking and reflective skills to be used in every moment of professional action.
- Communication skills: learning the importance of verbal and non-verbal communication in all social services areas. Furthermore, the need to use communication to build relationships, create solutions and to negotiate plans for service users.
- Learning ability: learning the skills and improving the tools necessary to suc-cessfully attend and pass post-graduate courses and to continue with pro-fessional development.
How to link with other teachings
1- 1- Metodi e Tecniche del Servizio Sociale I
2- Metodi e Tecniche del Servizio Sociale II
3- La Ricerca e il Servizio Sociale+Stage
4- Laboratorio Analisi Valutativa di un Servizio Sociale