teacher profile teaching materials
The concept of creativity and divergent thinking
Mind maps, insight, and creative problem-solving techniques
Using Dixit cards for creative storytelling
De Bono’s Six Thinking Hats method to stimulate different perspectives
Module 2. Budgeting and Reporting
Project management principles and the project life cycle
Use of Gantt charts and milestones
Practical applications using Notion and Excel for planning and tracking
Module 3. Personal Empowerment
Self-awareness and locus of control
Motivation and assertiveness
Bandura’s self-efficacy theory as a lever for personal growth
Module 4. Building an Action Plan
Setting SMART goals
Planning with Gantt charts, to-do lists, and priority management
Time management and effective use of time
Module 5. Communicating in the Complexity of a Changing Organization
Understanding complexity and organizational change
Effective communication strategies in change contexts
Managing challenges and measuring communication effectiveness
Module 6. Managing Internal and External Customers
Who is the customer today: internal and external
The importance of Customer Experience (CX) and Employee Experience (EX)
Integrated strategies and real-world case studies
Module 7. Living and Managing Stress Effectively
Definition of stress and reference data
Recognizing signs and causes
Effective stress management strategies and building resilience
Edward De Bono, Lateral Thinking, BUR.
Daniel Goleman, Emotional Intelligence, Rizzoli.
Albert Bandura, Self-Efficacy: The Exercise of Control.
Philip Kotler & Kevin Lane Keller, Marketing Management (Project Planning section).
Mihály Csíkszentmihályi, Flow: The Psychology of Optimal Experience (ROI Edizioni, 2021).
Daniel Goleman, Emotional Intelligence: What It Is and Why It Can Make Us Happy (Rizzoli, 2011).
Sciarelli, Business Management (La gestione dell’impresa, Cedam, 2024 Edition).
Kotler P., Keller K. L., Chernev A., Ancarani F., Costabile M., Marketing Management, Pearson, 16th Edition, 2022.
Instructor-provided materials: handouts, slides, worksheets, Excel tutorials, recommended readings, and case studies.
Programme
Module 1. Creativity and Lateral ThinkingThe concept of creativity and divergent thinking
Mind maps, insight, and creative problem-solving techniques
Using Dixit cards for creative storytelling
De Bono’s Six Thinking Hats method to stimulate different perspectives
Module 2. Budgeting and Reporting
Project management principles and the project life cycle
Use of Gantt charts and milestones
Practical applications using Notion and Excel for planning and tracking
Module 3. Personal Empowerment
Self-awareness and locus of control
Motivation and assertiveness
Bandura’s self-efficacy theory as a lever for personal growth
Module 4. Building an Action Plan
Setting SMART goals
Planning with Gantt charts, to-do lists, and priority management
Time management and effective use of time
Module 5. Communicating in the Complexity of a Changing Organization
Understanding complexity and organizational change
Effective communication strategies in change contexts
Managing challenges and measuring communication effectiveness
Module 6. Managing Internal and External Customers
Who is the customer today: internal and external
The importance of Customer Experience (CX) and Employee Experience (EX)
Integrated strategies and real-world case studies
Module 7. Living and Managing Stress Effectively
Definition of stress and reference data
Recognizing signs and causes
Effective stress management strategies and building resilience
Core Documentation
Recommended Readings:Edward De Bono, Lateral Thinking, BUR.
Daniel Goleman, Emotional Intelligence, Rizzoli.
Albert Bandura, Self-Efficacy: The Exercise of Control.
Philip Kotler & Kevin Lane Keller, Marketing Management (Project Planning section).
Mihály Csíkszentmihályi, Flow: The Psychology of Optimal Experience (ROI Edizioni, 2021).
Daniel Goleman, Emotional Intelligence: What It Is and Why It Can Make Us Happy (Rizzoli, 2011).
Sciarelli, Business Management (La gestione dell’impresa, Cedam, 2024 Edition).
Kotler P., Keller K. L., Chernev A., Ancarani F., Costabile M., Marketing Management, Pearson, 16th Edition, 2022.
Instructor-provided materials: handouts, slides, worksheets, Excel tutorials, recommended readings, and case studies.
Attendance
Recorded presences via platformType of evaluation
30 multiple-choice questions